You can check the power supply to determine if it's not working correctly. The disc drive may not be able to read CD or DVD without enough power. If the power supply is not providing enough power to the disc drive, it can cause the disc drive to not be able to function properly.

CD/DVD Diagnostic - Diagnostic program from InfinaDyne that's not only capable of testing a drive and disc, but also can recover some or all data from bad discs.

There are many fantastic commercial products that are worth considering.

CDCheck - Another great program used to help check CD drives (no DVD compatibility) and can also be used to help recover data from damaged discs.

CDRoller - Great program that is used to test and, if needed, recover data from CDs and DVDs.

You can use a CD/DVD Drive Cleaner kit to help clean the disc drive, which can be purchased at many office supply stores and electronics stores.īelow is a listing of software programs available designed to test your computer's CD and DVD drives and discs. Software and hardware solutionsĬD and DVD drives can sometimes get dusty and dirty inside, causing problems with reading discs. Below is a listing of these recommendations. You then have to connect your drive to a different system. This helps you to determine if there is enough electrical power to operate the drives and devices that are being used within the system. This problem may occur if the Windows Installer files are damaged or missing. Switching power cables with a device like an external CD or DVD to ensure that the cable is not faulty. Then right-click them and uninstall them. Find the two programs, TOSHIBA Recovery Media Creator and TOSHIBA Disc Creator, in the list. Type Control Panel in the search box and click it. If the power supply is not providing enough power to the disc drive, it can cause the disc drive to not be able to function properly. Before installing the AMD Ryzen chipset driver package, it is recommended. These two applications may have caused your satellite DVD drive to not be recognized properly or to start up properly. There are different ways to test your computer's disc drive and determine if it's bad or has flaws. CD/DVD Diagnostic - Diagnostic program from InfinaDyne that's not only capable of testing a drive and disc, but also can recover some or all data from bad discs.

CD or DVD programs may not install or encounter errors after being installed.

CDs or DVDs may not play audio or video properly.

It is important to remember that the issues described below can also be caused by more than a bad disc drive. Below are a few of the possible issues you may encounter. For more information, see: How to fix a CD-ROM, DVD, or disc drive not working in Windows.Ī bad disc drive can cause an assortment of different issues on your computer. If you're running Microsoft Windows, troubleshoot the drive. Many CD and DVD drive errors in Windows are caused by drivers or other background programs.

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